Frequently Asked Questions
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What is Daily Digest?
The Daily Digest is a once daily summary sent to each participant by email. The email will go out at a predetermined time set by the researcher. Sav...
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Can I create a test participant?
Yes, a test participant can be created by using a different email address than the one used for the Researcher. They can be added as a single user in the pa...
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How do I get specific types of reports (i.e., segmented or participant-specific reports)?
How to Publish Reports: Go to Explore > Responses and start filtering by what you would like to publish at the top where it says Show Me The activity defaul...
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Can I change the project URL/study link?
The project URL address is generated when you enter the project name. It can be modified before participants are invited to the study but should not be modif...
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What are the different activity types and what do they mean?
When building an activity, you have the following three options to choose from: Influenced: The participant will be able to view other participant's respon...
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How do I create and assign chains?
Activity chains are used when you want to require participants to complete activities in a specific order: New Chain - Click here to create a new activity c...
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Can I change a non-mobile activity to a mobile activity?
Yes, as long as non-mobile collectors are not in place. Click here to learn more about changing activity versions.
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Can you bulk-download videos?
You can download individual videos by either clicking the link at the bottom of a tile when you hover over it, or you can click into the entry and select the...
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How to upload bulk/multiple participants and custom profile fields?
To add participants to your project, look under the project setup section of the project toolbar and select participants. To add participants click the drop...
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What time do activities go out/post?
When scheduling activities, you will be prompted to select a time for the activity to go live. Activities will go live at the scheduled time in each partic...