Welcome to Digital Diaries! Digital Diaries (formerly Revelation) captures in-the-moment insights with customized participant activities designed to dig deeper and get you closer to your Customer Truth.
This Digital Diaries Quick Start Guide will walk you through the process of viewing, moderating, and getting the most out of your data.
In addition to the video tutorials below, there is also a downloadable PDF:
This section outlines how to set up an account within Digital Diaries. You will take a look at the standard e-mail invitation and the steps you need to take in order to create your profile, as well as how to navigate the Digital Diaries platform.
The Project Dashboard
To kick things off, learn what is available upon your initial login to the Digital Diaries platform. In this lesson, you will learn to navigate your project list and learn about the different types of projects statuses that you can encounter in your Project Dashboard. You will also learn how to create your first project.
Digital Diaries projects allow you to group participants based on different criteria by creating participant segments within your projects. In this lesson, you will learn how to create and modify segments, including setting their field dates, their primary points of contact, and their available languages.
For ideas on what types of activities to include in your project, head to the Activity Library for some inspiration. In this section, you will learn how to add built-in activity templates to your project and edit them to fit your needs.
Scheduling & Activity Chains
When posting your activities to the calendar, you can also set the order in which you want participants to complete them. Activity chains allow you to post multiple activities on the same day/week, but require your participants to complete them one by one. Activity chains also allow for the randomization of activities, if needed.
In this lesson, you will learn how to create and use activity chains to manage activities for your participants.
Now that you are done setting up your project and activities, you will need to start inviting participants to complete those activities. This section outlines how to manage participant invitations. Here, you will learn how to add individual participants or upload a pre-configured list of users to your Digital Diaries project.
The Explore area is the central hub in Digital Diaries where you can review all the data submitted by participants in real-time. In this section, you’ll learn how to filter your data, tag and moderate responses, and publish downloadable reports, images and videos.
The Findings area is where you can find the downloadable reports and images that you publish in the Explore area. This section will cover how to work within the Findings area to manage your text, spreadsheet and image reports and zip files of image sets.